Sinopse

A Podcast for water treaters who deal with the treatment of cooling towers, boiler and closed loop systems.

Episódios

  • 136 The One About The Mastermind Group

    136 The One About The Mastermind Group

    01/05/2020 Duração: 01h04min

    Episode 136: The One About The Mastermind Group Last January, I started a group called The Rising Tide Mastermind. You probably have noticed that I've mentioned it quite a few times on the podcast. The fact of the matter is, I want to get the word out about this group. I can say that it has been transformational for its members. And me too!   Many of you in the Scaling UP! Nation! have asked questions about The Rising Tide Mastermind by going to our website and submitting your inquiry. The majority of questions hub around what the group does, and what you get out of it. I could easily answer these questions for you on a podcast episode, but instead of me answering them, I've enlisted some help. Today's conversation is all about what it is like to be a member of The Rising Tide Mastermind, from the perspective of four members of the group. Join me as I ask your questions to Mark Lewis, Conor Parrish, Eric Russo and Brian Fisk.  Key Quotes:   "We are fortunate to have a diversity of thought in this group." 

  • 135 The One with Adam Lean

    135 The One with Adam Lean

    24/04/2020 Duração: 01h04min

    Episode 135 - The One with Adam Lean   How do you know how well you are doing if you don’t measure it?  Ok, how about this...  How would you know who was winning if they dint keep score?  Now try this: How do you know how you are doing if you aren't keeping score?   And the better question is: how do you get better if you don’t know to get better?  I am talking about metrics.  Metrics is how we can keep score on everything we do.  If it has and input and an output, you can measure it.  But the thing is, most of us don’t measure anything.  How long does it take you to service and account, run a test, write a report, or sale a new customer?    Peter Drucker said “What get’s measured get’s improved.”  So, if we aren't measuring, we don’t have the structure to improve.  One of the things we need to measure in business is our business.  The is a limitless supply of items we can measure in business.  But measuring them is only step one.  Know what to do with that data and then how to know you are improvement is wh

  • Another One That Helps Us Through This Crisis

    Another One That Helps Us Through This Crisis

    21/04/2020 Duração: 01h12min

    I want to personally say thank you to all of the water treaters out there that are keeping our world running.    Please stay safe. 

  • 134 Pinks and Blues LinkedIn

    134 Pinks and Blues LinkedIn

    17/04/2020 Duração: 25min

    I am always looking for ways to find out what I don't know I don't know. The problem with that is you don't know what you don't know, you know...   For this reason, I try to put myself in situations to force what I don't know to become apparent to me. Some of the ways I do this is:   Reading   Going to events   Listening to podcasts   Participating in mastermind groups (like The Rising Tide Mastermind)   Working with a personal coach   Having others hold me accountable   And the list goes on.  Again, you don't know what you don't know, so you have to put yourself in places that help bring the unknown to light. As the host of Scaling UP! H2O, I am very aware that there is a lot to know about running a podcast. And, there is a plethora of stuff I don't know. So, in following my advice I do all of the above.   About a year ago, I was at a podcasting event called Podcast Movement. It was a convention about podcasting. And boy, did I learn that I didn't know a lot of things! During one of the breakout ses

  • The One That Helps Us Through This Crisis

    The One That Helps Us Through This Crisis

    14/04/2020 Duração: 01h08min
  • 133 The One With The Water Treater John Fleig

    133 The One With The Water Treater John Fleig

    10/04/2020 Duração: 52min

    Nation!, one of my favorite things to do on this podcast is to talk to other water treaters. As a fellow water treater, I can relate to the trials and tribulations others in our industry face. I am continuously amazed at how water treaters will selflessly help other water treaters with issues. We are a part of such a great community! I have developed some great relationships because I ask a fellow water treater a question on how to do something.  The bottom line: don't be afraid to ask someone to help you!   Our guest today is a water treater that has seen a lot during his career. John Fleig of Chemenergy Water Treatment shares with us some of his experiences in the industry. This is a conversation you don't want to miss!  Please welcome John Fleig.   Links mentioned On This Episode: Scranton Associates John Fleig on LinkedIn   Chemenergy  Chemenergy on Twitter Books:   The Miracle Equation: The Two Decisions That Move Your Biggest Goals from Possible, to Probable, to Inevitable  

  • 132 Pinks and Blues 12 Week Year

    132 Pinks and Blues 12 Week Year

    03/04/2020 Duração: 22min

    132 Pinks and Blues: 12 Week Year  Episode 132: Show Notes As you know, I love to make goals. I love achieving those goals even more. At a very early age, I learned how to stretch myself to accomplish things I wanted to do. However, it wasn’t until later in life that I learned tools to help me be more efficient at reaching those goals.   Last January, I started a Mastermind Group called The Rising Tide Mastermind. I am pleased to report it is a huge success. We have two full groups and a waiting list for another two groups. If you are interested in learning if this is the right fit for you, click here. In the Rising Tide Mastermind, we expand our knowledge and help each other achieve our goals more efficiently.   We use each other’s past experiences to give advice.   We act as a sounding board to help vet out ideas.   We hold each other accountable to do what we say we are going to do.   We read topical books to help expand our minds and make us better.   One of these books was the 12-Week Year written

  • A Proactive Approach to Uncertain Times

    A Proactive Approach to Uncertain Times

    31/03/2020 Duração: 02min

    During this time of crisis, we need to focus on what we can do to stay the course. We want to help you come out strong on the other end! That’s why the Rising Tide Mastermind is hosting the Proactive Webinar Series.  These webinars are completely free, so share this link with anyone you think can benefit.  Our speakers will help advise us on what to focus on as we navigate this uncertain road.  Join us Thursday at 1 PM EST! Thursday, April 2 at 1 PM EST Adam Lean from the CFO Project will be sharing what metrics we need to be looking at during this time.  He will also share tips on how we can use these metrics as navigation tools at any time. Thursday, April 9 at 1 PM EST Adam Shapiro of the Sales Reform School, will be sharing What the Heck Should Sales Do with EOS®?: Whether you are currently implementing EOS or are just EOS-curious, you can prepare your sales team with a few EOS lessons.  He will also share with us how we should be considering sales during these unprecedented times.

  • 131 The One About Standard Operating Procedures

    131 The One About Standard Operating Procedures

    27/03/2020 Duração: 01h04min

    131 The One About Standard Operating Procedures Episode 131: Show Notes Nation! Are you as excited as I am about Standard Operating Procedures (SOP’s). I’m guessing probably not. There was a time where I didn’t get very enthusiastic about them either, but they have changed my life. I promise, they did!  SOP’s are the specific items that have to be completed in order to perform a particular task or duty. As a business owner, most of these procedures were in my head because I was the one that did them (at least in the beginning.)  For a solo-preneur, there is no issue with having all of your procedures in your head; you are the only one performing the task. The problem comes when you want to scale or, in other words, hire somebody who will take over those tasks. And this was my issue.   When I first started hiring people to do the tasks that I needed help with, the only way they could get that needed procedural information was to ask me. If they forgot how to do the procedure, they had to ask me again. If they

  • Remember to stay proactively positive

    Remember to stay proactively positive

    24/03/2020 Duração: 03min

    Scaling UP! Nation! , we are a community!  And as a community, we can get through anything.  During this time of uncertainly, we must stay proactively positive.  As we socially distance ourselves, how do we stay connected?  More specifically, how are you staying connected?  Are you reaching out to people and letting them know you are thinking about them?  How are you punctuating the positives?  Get yourself in the habit of recognizing positive things.  Focus on things you can do, not things you cannot do.  Choose to be proactively positive.  To help with this, the Rising Tide Mastermind is hosting The Proactive Webinar Series.  This week Cindy Miller, communications expert will tell us how we should be communicating with our customers.  To register for this free webinar, go to http://scalinguph2o.com/webinar.  We will have a new speaker (expert in their field) every Thursday at 1pm.  Please help us spread and share this link.    Remember to be proactively positive. 

  • The Proactive Webinar Series

    The Proactive Webinar Series

    21/03/2020 Duração: 02min

    During this time of crisis, we need to focus on what we can do to stay the course. We want to help you come out strong on the other end! That’s why the Rising Tide Mastermind is hosting the Proactive Webinar Series.  These webinars are completely free, so share this link with anyone you think can benefit.  Our speakers will help advise us on what to focus on as we navigate this uncertain road.  Join us Thursday at 1 PM EST! Thursday, March 26 at 1 PM Cindy Miller will be sharing Crisis Communications in a Coronavirus World: In today's new normal, strategic communications is more important than ever. We'll explore what smart companies are doing to protect and promote their brand with communications that put people first, embrace greater good, and provide transparency to customers. Thursday, April 2 at 1 PM Adam Lean will be sharing what metrics we need to be looking at during this time.  He will also share tips on how we can use these metrics as navigation tools through any time. Thursday, April 9 at

  • 130 The One About The Tools I Use

    130 The One About The Tools I Use

    20/03/2020 Duração: 37min

    130 The One About The Tools I Use Episode 130: Show Notes Scaling UP! Nation! Thank you!   Why am I thanking you? Well, you're fantastic. More specifically, you have helped me with this podcast in so many ways. Here's what you do:   You listen to the podcast.   You get great guests for me to interview.   You tell others to listen to the podcast.   You give me questions to help with future episodes.   And the list goes on.   Today's episode is from some questions that the Nation! has asked. They are specific topics that I have brought up on the show before but needed more clarity. I created this episode to help you with some of the tools I use that help me.   To be fully transparent, I have a unique opportunity and perspective to help water treatment companies and individuals. I have insight into how they can be of use for water treaters. Some of the items we are talking about today are tools I have developed and facilitated specifically for the water treatment industry. These products and services will crea

  • 129 The One That Helps You with Sales Presentations

    129 The One That Helps You with Sales Presentations

    13/03/2020 Duração: 48min

    129 The One That Helps You with Sales Presentations Episode 129: Show Notes Nation! a water treater must wear many hats. You have to be fluent in plumbing, electricity, chemistry, physics, and even psychology, to name a few. Our job never gets boring. We are always learning and taking on new challenges. One of the duties that I didn't mention in the list above was sales.  It doesn't matter what you are doing in your job; you are always selling something. It could be your service, yourself, or even the actual account. To be successful in water treatment, we must all sell.   Our guest today is Bryan Gray. Bryan teaches others how to sell more effectively by using the psychology we know about the brain. He also addresses why we need to be concise with our sales messages to navigate through a multi-person decision.  Today, it seems that with the internet, everyone is an expert.  So, Bryan helps us understand how to address that and how to use that to our advantage. The key questions we must answer for potential c

  • 128 Pinks Blues Tonnage x3

    128 Pinks Blues Tonnage x3

    06/03/2020 Duração: 26min

    128 Pinks & Blues: Tonnage x3 Episode 128: Show Notes Every week you hear me ask for questions from you, The Scaling UP! Nation! and I am happy to report that you answer those requests. One of the topics that have come up from listeners of the show is for me to define why we do certain things in water treatment.  Most of your questions have revolved around math.   Over the last few Pinks and Blues episodes, I have been answering a few of your questions about equations we all use, but don’t know where they came from.  Let’s do another one today! Today, we will be talking about the mysterious, tonnage times 3 to find the recirculation rate. If you are trying to find the evaporation of a cooling tower, you need to know the recirculation rate. And, because being a water treater is never easy, you can never find that information. At least not easily. Because of this common issue, we have all used the common “rule of thumb” tonnage times 3 equals the recirculation rate. But why and where does it come from? Tha

  • 127 The One with Tom Hutchison

    127 The One with Tom Hutchison

    28/02/2020 Duração: 01h18min

    127 The One With Tom Hutchison   Episode 127: Show Notes Several months ago, I released a podcast on having multiple generations in the business (EP 104). Since that time, I have heard from several members of the Nation! who wanted to know more about how one generation transitions to another. Many of the original owners of the water treatment companies out there are retiring.  So, what should a business do to transition to the next generation properly?   At the last Association of Water Technologies conference, Tom Hutchison of HOH Water Technology delivered a paper on this very topic. Tom interviewed 22 business owners of multi-generational businesses and asked them questions around the transition. Tom was gracious enough to come on today’s show and share his findings with the Scaling UP! Nation!  AWT Multi-Generational Businesses | DOWNLOAD! Key Points From This Episode:   Radical Polymers [0:00:10]    Rising Tide Mastermind [0:04:03]    AWT Training Schedule [0:05:56]   40 Years After In Water Treatment

  • 126 The One That Explains where 120000 Come From

    126 The One That Explains where 120000 Come From

    21/02/2020 Duração: 21min

    126 The One That Explains where 120,000 Comes From   Episode 126: Show Notes I think that one of the most chaotic fields out there is water treatment. Think about it. Most of your customers don't understand it, and many water treaters can't explain it. Everything can be perfect today and then be off tomorrow. Add to that the fact that most water treaters are only at their accounts every few weeks; there is just so much that can happen. Another entry into the race of chaos is that water is very dynamic; it changes. The system's operational parameters also change. Change is the norm when it comes to water treatment. Because of all this chaos, I seek salvation in math!   Did he just say that? MATH? Yes, I did. Math, albeit an unpopular topic or even a scary topic to some, is the only non-chaotic item we have in our world of water treatment. I know several out there in The Scaling UP! Nation! are not fans of math because they have not been properly introduced.  I get the privilege of teaching water treatment math

  • 125 The One with Justin Ranger CWT

    125 The One with Justin Ranger CWT

    14/02/2020 Duração: 01h02min

    125 The One with Justin Ranger, CWT   Episode 125: Show Notes I am an advocate for joining an association that contains people in the same type of water treatment as you.  Our job is so specific, it can be lonely. You won't exactly find people who do what we do at the local pub. But that is the most likely place to find our kind. Just because water treaters are challenging to find, it doesn't mean that they are not out there. For example, look at the Scaling UP! Nation!, we are over 10,000 strong. It just means that we have to seek each other out intentionally. That is why associations are a great place to join. Associations expose you to educational programs and tasks that better the industry. You will hear about legislation update, breaking news in your industry and so much more.     One of the organizations I have been an active member of and promote a good deal on this podcast is The Association of Water Technologies, AWT.  Last week the AWT hosted a Business Owners Meeting in Tampa, Florida. For this mee

  • 124 The One Thats all about the International Water Conference

    124 The One Thats all about the International Water Conference

    07/02/2020 Duração: 47min

    124 The One That’s all about the International Water Conference  Episode 124: Show Notes Nation!, you know I talk a lot about the Association of Water Technologies, AWT. However, there are so many water-related organizations out there. I wanted to share some other ones with you.   Today we are speaking with Jim Summerfield and Jay Harwood, who volunteers with The International Water Conference, IWC. I ask them all the questions I thought you would want to know about the IWC!   The IWC is holding its annual conference in San Antonio, Texas, November 8 -12, 2020. Their show is larger than the AWT and organized differently. If you haven't seen how papers are submitted, it is worth going just for that. They are currently accepting abstracts for papers at their upcoming conference. So, if you are interested in that, go to https://eswp.com/water/iwc-call-for-papers. The deadline for papers is March 6, 2020.   I would encourage you to take a look at different water-related organizations you can join to broaden you

  • 123 The Other One with Reid Hutchison

    123 The Other One with Reid Hutchison

    31/01/2020 Duração: 56min

    123 The Other One with Reid Hutchison  Episode 123: Show Notes Last week we heard from Reid Hutchison of HOH. Reid told us about how he started in the industry and many more exciting things about himself.  One of the many items that he and I share is that we both use the Entrepreneurial Operating System to help run our companies. EOS is one of the tools that I can say has made my team better, thereby making my company better.   EOS is a consolidation of tools that any business can use to run the company. The analogy that is used more often than any other is a computer operating system and a program running within that operating system, like a word processor.  EOS is the operating system, and your company is the word processor. The tools in EOS give you a framework that any company can use to run more effectively and efficiently. Like so many others, I was taught to be a water treater; running a business was secondary. EOS has made all the difference.  I had the privilege of interviewing some of the top tiers

  • 122 The One with Reid Hutchison

    122 The One with Reid Hutchison

    24/01/2020 Duração: 01h13min

    122 The One with Reid Hutchison Episode 122: Show Notes As water treaters, we all have many things in common. Our commonality is what allowed Scaling UP! H2O to form and grow a community called the Scaling UP! Nation! One of my favorite questions to ask members of the Nation! is: “how did you start in the industry?” While the answers can sometimes be similar, there is always a uniqueness to each one.  I like this question because it reminds me that we all start at the same place; we all had the first day.  How we get to that first day might be different, experiencing that first day galvanizes us all into a group called water treatment professionals.  I asked that same question to today’s guest, Reid Hutchison of HOH.  I first met Reid at an AWT Technical Training Seminar that he was at because he heard me mention it on the podcast.  I liked him right out of the gate!  In case you missed a previous show or two, my advice was that if you are practicing the same type of water treatment as me, you should attend

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