Hard Refresh is a podcast that shines a bright light on the people whose work on the web makes a positive impact. Despite the internet being a vital part of our lives, most people know very little about what it takes to make it all work. Hard Refresh explores how making the web can be complicated, demanding, and frustrating, but also invigorating, beautiful, and satisfying.


  • Episode 4 – Production

    Episode 4 – Production

    21/02/2017 Duração: 16min

    Data is so fragile. Now that data has moved into the cloud, it’s more accessible, but also more ethereal. We love how easy it is to work with remote data, but we have to be even more careful... Read More

  • This Holiday, Hug a Robot

    This Holiday, Hug a Robot

    23/12/2016 Duração: 01min

    We’re working hard on several episodes coming next year, but we’re taking a month off of publishing, to do season human things. So grab some ‘nog, snuggle a robot, hug your humans, and enjoy this brief message from all of us here... Read More

  • The EMyth Incident Revisited

    The EMyth Incident Revisited

    18/11/2016 Duração: 36min

    The EMyth Incident Revisited This is the story of how a web development company was really excited to launch an updated version of its own website, and it went wrong in just about the worst way possible. So... Read More

  • 4.2.3


    22/10/2016 Duração: 32min

    Richard Tape of the University of British Columbia runs a massive multi-site WordPress installation infrastructure with tens of thousands of individual websites. A change to the WordPress shortcodes API broke hundreds of them, and Richard had to get creative to fix it. The incident would keep him busy with hundreds of urgent support requests for days, and it shook his faith in the WordPress project.

  • The Phantom Subscriptions

    The Phantom Subscriptions

    16/09/2016 Duração: 29min

    Pippin Williamson had a big problem: Thousands of business owners were charging the wrong people for subscriptions to their products — because of his software. No pressure, Pippin! You got this.