Transpharmation - Redefining Pharmacy Through Smart Technology

Sinopse

A little about the podcastThe Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:-Listener Q&A (via social media, email, iTunes review, blog comments)-Current issues & events in technology and pharmacy-App of the Week-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).-Interviews with successful pharmacy owners, who have partnered their business with technology-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.

Episódios

  • #101 How interactive training can help you build a high performance pharmacy team

    #101 How interactive training can help you build a high performance pharmacy team

    08/06/2016 Duração: 49min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode101 THIS EPISODE FEATURES: - Interview with Tyson Clarke - Why a culture of high-performance matters - Why having a team that trains every day gives your pharmacy a competitive edge - How to evenly distribute the wealth of your team’s product knowledge and sales techniques - How to keep your team accountable and provide effective feedback

  • #100 - A snapshot of the learnings, state-of-play, and the future of pharmacy

    #100 - A snapshot of the learnings, state-of-play, and the future of pharmacy

    01/05/2016 Duração: 30min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode100 THIS EPISODE FEATURES: - Solo show with the host Robert Sztar - The biggest learnings from a century of Transpharmation - Snapshot of the state-of-play - The biggest developing pharmacy and business trends

  • #99 How to lawfully exit a poor performing pharmacy team member

    #99 How to lawfully exit a poor performing pharmacy team member

    30/03/2016 Duração: 45min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode99 THIS EPISODE FEATURES: - Interview with David Bates, Managing Director - Workforce Guardian - The biggest employer mistakes in handling poor performance and How to avoid them - A simple FREE tool to stay on top of documenting team member communications and correspondence - Why termination during a probationary period doesn’t always offer 100% protection to you the employer

  • #98 How to unlock the full potential of GuildCare and streamline your professional services workflow

    #98 How to unlock the full potential of GuildCare and streamline your professional services workflow

    03/03/2016 Duração: 45min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode98 THIS EPISODE FEATURES: - Interview with Ross Gallagher, CEO GuildLink - Best Practice uses of GuildCare in Australian Pharmacy - Pharmacy Professional Services Workflows - Insights from the Transpharmation Lab

  • #97 How to boost your patient’s pharmacy experience through mobile platforms

    #97 How to boost your patient’s pharmacy experience through mobile platforms

    21/02/2016 Duração: 40min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode97 THIS EPISODE FEATURES: - Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms - Insights from 4 expert guests - FREE Downloadable template to track your progress - Your 3 Next Actions to implement effectively in your pharmacy

  • #96 How to use social media in your pharmacy the smart way

    #96 How to use social media in your pharmacy the 'smart' way

    28/01/2016 Duração: 45min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode96 THIS EPISODE FEATURES: -Transpharmation Action Series Part 2: Social Media Insights from 3 leading Social Media Experts -Technology tools to save you time, and keep your content fresh & engaging -Your next 3 actions to take your pharmacy’s social media to the next level

  • #95 How to get clarity over your pharmacy’s current financial position

    #95 How to get clarity over your pharmacy’s current financial position

    09/01/2016 Duração: 22min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode95 THIS EPISODE FEATURES: - Transpharmation Action Series: Part 1 [Achieving Full Financial Visibility] - Insights from Robert Sztar and Cloud Accounting & Financial Processing Experts - Your 3 Next Actions to achieving financial clarity anywhere/anytime

  • #94 How to utilise your pharmacy team’s personality differences as strengths not weaknesses

    #94 How to utilise your pharmacy team’s personality differences as strengths not weaknesses

    20/12/2015 Duração: 47min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode94 THIS EPISODE FEATURES: - Interview with Andrew Pattinson, General Manager - Instigo - Understanding your team’s personality differences - Psychometric Testing and Team Profiling - Recognising what personality types suit different pharmacy roles

  • #93 How to use the latest communication and collaboration technology tools in your pharmacy

    #93 How to use the latest communication and collaboration technology tools in your pharmacy

    10/12/2015 Duração: 30min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode93 THIS EPISODE FEATURES: - Solo show with Robert Sztar - Team communication tools (basic and advanced) - Team collaboration tools (basic and advanced) - Tools to help you plan for 2016 and have a stress free holiday.

  • #92 How to hire and induct your pharmacy team the smart way

    #92 How to hire and induct your pharmacy team the smart way

    03/12/2015 Duração: 39min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode92 THIS EPISODE FEATURES: - Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group - Interview questions to ask prospective team members - How to retain top-end talent in your business - How to unlock the potential of your team members through a solid induction program - Screening tools and other diagnostics - Forming, Storming, Norming: The essence of successful team cohesion - How to promote innovation and growth amongst your team - The first steps to establishing a dynamic team culture

  • #91 How to discover your pharmacy core values

    #91 How to discover your pharmacy core values

    26/11/2015 Duração: 33min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode91 THIS EPISODE FEATURES: - Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group - How to discover your pharmacy core values - Successful recruitment and retention strategies - The Biggest Pharmacy People Management Mistakes

  • #90 How to thrive in the face of adversity through specialising in pharmacy compounding

    #90 How to thrive in the face of adversity through specialising in pharmacy compounding

    19/11/2015 Duração: 43min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode90 THIS EPISODE FEATURES: - Interview with Nick Bova, 2nd Generation Pharmacy & Managing Director - Bova Compounding - Why you need resilience and a strong commitment to being different - The scalable benefits of specialising - What arethe biggest limiting factors of pharmacy growth? and How you overcome them

  • #89 How to become more productive on your daily commute and create remarkable customer experiences

    #89 How to become more productive on your daily commute and create remarkable customer experiences

    12/11/2015 Duração: 22min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode89 THIS EPISODE FEATURES: - Solo Show with Robert Sztar - 4 Vital Activities that every Pharmacy Owner should be doing on their commute (How-To, Tools, Resources) - Strategic Retail learnings from Tim Kobe (8 Inc, Apple Retail) & Chris Kyvetos (Sneakerboy)

  • #88 How to increase your pharmacy’s profit by looking beyond profit

    #88 How to increase your pharmacy’s profit by looking beyond profit

    05/11/2015 Duração: 46min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode88 THIS EPISODE FEATURES: - Interview with Mouhamad Zoghbi (Author - ‘A Prescription for Pharmacy’]) - The biggest mistakes we’re making in pharmacy today - The concept of empathetic selling - The importance of a good mindset and discovering your purpose - The PATTERNS customer service methodology

  • #87 How to achieve success in your pharmacy before it’s too late

    #87 How to achieve success in your pharmacy before it’s too late

    29/10/2015 Duração: 38min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode87 THIS EPISODE FEATURES: - Interview with Matthew Michalewicz, Author of ‘Life in Half a Second’ and CEO Complexica - The 3 most-common reasons why most goals fail - The effect of a negative mindset on goal setting - Your first baby steps toward effective goal setting

  • #86 How to succeed with change management in your pharmacy

    #86 How to succeed with change management in your pharmacy

    22/10/2015 Duração: 38min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode86 THIS EPISODE FEATURES: - Interview with Linda Miller, Director - Pharmacy Profit Secrets - Successfully manage change in your pharmacy - Pharmacy team engagement in decision-making - Identify and create new pharmacy roles - The ideal role for a 21st century pharmacy owner

  • #85 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (2/2)

    #85 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (2/2)

    15/10/2015 Duração: 36min

    Part 2/2, Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode85 THIS EPISODE FEATURES: - Interview with Sue Muller, Pharmacist and Owner Locum Co. - Your first steps to successfully recruiting your next team member - Tips for posting recruitment ads - Filtering/Screening Candidates (including tools, and tests) - How to submit a job brief to a pharmacy recruitment company - Paperless Prescriptions - Video - Pharmacists in cars going to work

  • #84 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (1/2)

    #84 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (1/2)

    08/10/2015 Duração: 28min

    Part 1 /2 Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode84 THIS EPISODE FEATURES: - Interview with Sue Muller, Pharmacist and Owner Locum Co. - The biggest pharmacy recruitment mistakes - How to establish a better recruitment strategy and workflow - Why you need an employee brand or culture to attract top talent

  • #83 How to fast track your pharmacy professional services implementation

    #83 How to fast track your pharmacy professional services implementation

    01/10/2015 Duração: 01h08min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode83 THIS EPISODE FEATURES: - Interview with Jarrod McMaugh, Vice-President of Pharmaceutical Society of Australia (Victorian Branch) and experienced professional services community pharmacist - Pharmacy Professional Services Implementation Checklist - Team member involvement and supporting roles - Private Professional Services VS Government-subsidised services - Transpharmation Magazine Issue 3 Highlights - Why it’s important to create a backup/redundancy strategy with your technology

  • #82 How technology can enable your pharmacy professional services success

    #82 How technology can enable your pharmacy professional services success

    24/09/2015 Duração: 01h04min

    Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode82 THIS EPISODE FEATURES: - Interview with Catherine Bronger, Managing Partner - Chemistworks and 2015 NSW Young Pharmacist of the Year - Pharmacy Professional Services Implementation enabled by smart technology - Expanding Pharmacist Role(s) and Employment Opportunities - The Pharmacy of the Future (Automation, Virtual Shelves, 3D Printing)

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