Sinopse

Professor of Communication at the University of Waterloo. Host of "Now We're Talking" a podcast about how to improve Communication Skills.

Episódios

  • Episode 091 - The Primal Communication Circuit

    Episode 091 - The Primal Communication Circuit

    13/11/2020 Duração: 21min

    In Episode 091 of Now We're Talking we discuss the primal communication circuit and how it can bias our thinking.

  • Episode 090 - Dont Tell Someone Theyre Crazy, Do This Instead

    Episode 090 - Don't Tell Someone They're Crazy, Do This Instead

    04/11/2020 Duração: 21min

    In Episode 090 of Now We're Talking, we discuss why calling someone "crazy" is really ineffective and what to do instead in order to be persuasive.

  • Episode 089 - How to Respond to Bear Trap Questions

    Episode 089 - How to Respond to Bear Trap Questions

    12/10/2020 Duração: 20min

    In Episode 089 of Now We're Talking, we discuss bear trap questions, questions that are designed to trip you up and make you look bad, and what to do about them.

  • Episode 088 - What is the Meaning of a Mask?

    Episode 088 - What is the Meaning of a Mask?

    07/10/2020 Duração: 21min

    In Episode 088 of Now We're Talking, we discuss why people still might not be wearing a mask and how meaning gets constructed when we introduce a new thing like a mask into our culture.

  • Episode 087 - Deep Canvassing and Political Persuasion

    Episode 087 - Deep Canvassing and Political Persuasion

    29/09/2020 Duração: 22min

    In Episode 087 of Now We're Talking we discuss "deep canvassing," or the only way to persuade someone that holds a radically different political view from you.

  • Episode 086 - Avoiding Reactance

    Episode 086 - Avoiding Reactance

    10/09/2020 Duração: 22min

    In Episode 086 of Now We're Talking we review the psychological phenomenon of reactance and how it might contribute to miscommunication or failed persuasion and what we can do to avoid reactance through specific communication practices.

  • Episode 085 - Tone and Paraverbal Communication

    Episode 085 - Tone and Paraverbal Communication

    29/04/2020 Duração: 22min

    In Episode 085 of Now We're Talking, we discuss paraverbal communication, why it's important and how to make it a more reflective part of your communication practices.

  • Episode 084 - Asking strategic questions

    Episode 084 - Asking strategic questions

    24/04/2020 Duração: 21min

    In Episode 084 of Now We're Talking we discuss the art of asking strategic questions and how strategic questions can transform confrontation into collaboration.

  • Episode 083 - Always respond and never react

    Episode 083 - Always respond and never react

    16/04/2020 Duração: 19min

    In Episode 083 of Now We're Talking, we discuss why it's important to respond to people instead of reacting to them and how you might be responsive and not reactive.

  • Episode 082 - Emotional Labeling

    Episode 082 - Emotional Labeling

    16/04/2020 Duração: 23min

    In Episode 082 of Now We're Talking, we discuss the practice of emotional labeling and how to make it a reflective communication practice.

  • Episode 081 - Mirroring

    Episode 081 - Mirroring

    10/04/2020 Duração: 20min

    In Episode 081 of Now We're Talking, we discuss the simple and extremely effective practice of mirroring, and how to use mirroring as a reflective practice.

  • Episode 080 - The key to improving all of your communication

    Episode 080 - The key to improving all of your communication

    10/04/2020 Duração: 23min

    In Episode 080 of Now We're Talking, we review the difference between pre-reflective communication practices and reflective communication practices and why it's so important to engage in reflective practices of communication.

  • Episode 079 - Why conflict happens: switch-tracking

    Episode 079 - Why conflict happens: switch-tracking

    06/03/2020 Duração: 21min

    In Episode 079 of Now We're Talking we discuss switch-tracking and how it leads to conflict.

  • 078 - Why institutions make bad decisions: Leaders that stonewall

    078 - Why institutions make bad decisions: Leaders that stonewall

    20/02/2020 Duração: 23min

    In Episode 078 of Now We're Talking, we discuss the effects of stonewalling on organizational cultures and why leaders that stonewall drive poor decision-making processes.

  • Episode 077 - Leadership Communication and Self-Awareness

    Episode 077 - Leadership Communication and Self-Awareness

    28/01/2020 Duração: 21min

    In Episode 077 of Now We're Talking, we discuss the importance of a high degree of self-awareness for those in leadership positions and how to communicate accurate self-awareness to others.

  • Episode 076 - Strategic Communication

    Episode 076 - Strategic Communication

    19/11/2019 Duração: 22min

    In Episode 076 of Now We're Talking, we discuss strategic thinking and strategic communication, both essential abilities for anyone in a leadership position.

  • Episode 075 - A Magic Question for Mitigating Anxiety

    Episode 075 - A Magic Question for Mitigating Anxiety

    12/11/2019 Duração: 21min

    In Episode 075 of Now We're Talking, we discuss the use of a specific question for mitigating people's emotional, anxious responses to change or uncertainty.

  • Episode 074 - The Importance of Absorbing, Diffusing, and Suspending

    Episode 074 - The Importance of Absorbing, Diffusing, and Suspending

    24/10/2019 Duração: 22min

    In Episode 074 of Now We're Talking, we discuss the importance of absorbing and diffusing emotions, especially in group work, and how we can suspend discussions to allow spaces for emotions to be heard and felt and understood, and the transformative impact of these practices on relationships.

  • Episode 073 - A Four-Step Process for Persuading Difficult Audiences

    Episode 073 - A Four-Step Process for Persuading Difficult Audiences

    11/10/2019 Duração: 21min

    In Episode 073 of Now We're Talking we discuss a four-step process for persuading a difficult audience that is likely to resist your requests.

  • Episode 072 - The Four Essential Communication Tasks for Anyone in a Managerial or Supervisory Role

    Episode 072 - The Four Essential Communication Tasks for Anyone in a Managerial or Supervisory Role

    04/10/2019 Duração: 21min

    In Episode 072 of Now We're Talking we discuss the four main tasks for anyone in a managerial or supervisory position: Building through a vision; Responding to crises; Repairing, improving, maintaining, and sustaining decision-making processes; and Building and maintaining strong interpersonal bonds.

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