In our new Customer-In-Control world, it's critical to understand that safe ideas are risky business.Join us as we check-in with growth-minded leaders and their organizations - exploring why and how they strive to make their businesses more personal and their brands more human. Learn from their inspiring stories of up-hill-battles, perseverance and what it takes to know where to go next and make bold moves with confidence.
BBT Podcast S2:E3 Conversation with Michelle Snyder VP Marketing Comcast24/06/2020 Duração: 43min
The one where Michelle and Doug reconnect after their time starting out at LevLane Advertising and talk about 1.) how versatility of experience is an asset in today's rapidly changing business environment, 2.) the changing expectations of consumers through the Covid-19 crisis, 3.) evolving technologies and 4.) how to maintain a human touch in today's digital and customer-in-control world.
BBT Podcast S2:E2 Conversation with Diane Walsh Office Manager Weichert Realtors02/06/2020 Duração: 46min
The one where Diane and Doug chat it up about the dynamic changes within the Real Estate buyer and seller journeys, the impact of technology to adapt to the Covid-19 pandemic and how Weichert is poised to adapt to the coming changes.
BBT Podcast S2:E1 Conversation with Matt O'Neill CXO Beyond Insurance03/03/2020 Duração: 47min
The one where Matt stops by to chat with Doug about the importance of creating both meaningful experiences for customers and engaging environments for employees.
BBT Podcast S1:E7 Conversation with Liz Bagot and Ed Farris on the Benefits of a Customer-in-Control Strategy26/02/2020 Duração: 47min
The one where Liz, Ed and Doug have an informal chat about a range of topics including what Customer-in-Control means to them, how to keep your data strategy balanced with a human nature and why sometimes your biggest competitor can be you - and your internal status quo mindset.
BBT Podcast S1:E6 Conversation with Jennifer Jakubowski - Creating the Officially Bionic Community26/02/2020 Duração: 54min
The one where Doug and Jennifer talk about Officially Bionic as a purpose-driven organization and the importance of creating digital communities to share and celebrate unique experiences and perspectives.
BBT Podcast S1:E5 Conversation with Hugh Seaton - Virtual Reality's Evolution31/12/2019 Duração: 46min
The one where Hugh drops some knowledge on Doug about how Virtual Reality and other emerging technologies can give businesses and brands a competitive advantage while providing more control for customers.
BBT Podcast S1:E4 Conversation with Craig Rodenberger ENB 0912201919/09/2019 Duração: 51min
The one where Craig speaks with Doug about the value of Ephrata National Bank's long-term view of developing customer and business relationships, how to integrate emerging technology that is meaningful and the constant issue of data security.
Rafael Miranda Interview - Building and Transforming New Business Models18/06/2019 Duração: 37min
The one where Rafael and Doug discuss building and transforming new business models by applying lean and agile methodologies adapted to each type of business model and team’s maturity levels.
Liz Bagot Interview - Customer-in-Control 0325201926/03/2019 Duração: 51min
The one where Liz and Doug talk about the direction of our Customer-In-Control world and the implications for businesses and brands.
Ed Farris Interview - Customer-In-Control 0318201918/03/2019 Duração: 38min
The one where Doug connects with Ed to discuss the impact of a Customer-In-Control world on B2B businesses and brands.